Delivery Information

 MANUFACTURING

We do not currently have the facilities to store a large inventory so all of our items that are include 'Handmade in London' in the description are manufactured as they are ordered.

For handmade items, our aim is to complete the manufacturing stage within 1-2 days of your order. During this stage, we will notify you of any delays that may occur. 

All items (such as our Personal Safety Alarm) that are sourced from an external supplier are packaged and shipped by the next working day!

SHIPPING

All orders are shipped from the UK (Monday - Saturday)

Due to business insurance limitations, we cannot currently offer shipment to the US or Canada.

Free Shipping on orders over:

Region Order Total Rough Conversion
UK £50 £50 GBP
Europe £60 €70 EUR
Other Countries £60 variable

 
The estimated shipping times will vary depending on where your order is being shipped. These times show how long the order takes to reach you once the order has been manufactured and dispatched.

Region Service

Estimated Shipping Times

United Kingdom Royal Mail 1st Class (Express)

1-2 Business Days

Royal Mail 2nd Class (Standard) 2-4 Business Days
Royal Mail Tracked (Tracked) 1-2 Business Days
Europe Royal Mail International Standard

3-7 Business Days

Worldwide Royal Mail International Standard

6-9 Business Days


Tracking is not available with the standard shipping options (Royal Mail 1st Class or International Standard Shipping).


CUSTOMS AND IMPORT TAXES

Customers are responsible for any customs and import taxes that may apply.