Delivery Information
MANUFACTURING
We do not currently have the facilities to store a large inventory so all of our items that are include 'Handmade in London' in the description are manufactured as they are ordered.
For handmade items, our aim is to complete the manufacturing stage within 1-2 days of your order. During this stage, we will notify you of any delays that may occur.
All items (such as our Personal Safety Alarm) that are sourced from an external supplier are packaged and shipped by the next working day!
SHIPPING
All orders are shipped from the UK (Monday - Saturday)
Free Shipping on orders over:
| Region | Order Total | Rough Conversion |
| UK | £25 | £25 GBP |
| Europe | £40 | €47 EUR |
| US | £50 | $70 USD |
| Canada | £60 | $105 CAD |
| Other Countries | £60 | variable |
The estimated shipping times will vary depending on where your order is being shipped. These times show how long the order takes to reach you once the order has been manufactured and dispatched.
| Region | Service |
Estimated Shipping Times |
| United Kingdom | Royal Mail 1st Class (Express) |
1-2 Business Days |
| Royal Mail 2nd Class (Standard) | 2-4 Business Days | |
| Royal Mail Tracked (Tracked) | 1-2 Business Days | |
| Europe | Royal Mail International Standard |
3-7 Business Days |
| Worldwide | Royal Mail International Standard |
6-9 Business Days |
Tracking is not available with the standard shipping options (Royal Mail 1st Class or International Standard Shipping).
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply.