Delivery Information
MANUFACTURING
All of our items that are include 'Handmade in London' in the description are manufactured as they are ordered.
All items (such as our Personal Safety Alarm) that are sourced from an external supplier are packaged and shipped by the next working day!
SHIPPING
All orders are shipped from the UK (Monday - Saturday)
‘By Christmas’ Delivery
During the period 5th November 2022 to the 15th December 2022, shipping will state the delivery period to be ‘By Christmas.’ By continuing with your purchase, you agree to waive Section 28(3)(b) Consumer Rights Act 2015 and agree to receive your purchase within the period of the 5th November 2022 to 24th December 2022.
This period is not inclusive of unprecedented delays that are out of our control, such as mail strikes.
We are, however, mindful of planned mail strikes and thus will adjust our production times accordingly.
‘By February 2023’ Delivery
During the period 8th November 2022 to the 31st December 2022, shipping will state the delivery period to be ‘By February 2023’ By continuing with your purchase, you agree to waive Section 28(3)(b) Consumer Rights Act 2015 and agree to receive your purchase within the period of the 8th November 2022 to the 31st December 2022
This period is not inclusive of unprecedented delays that are out of our control, such as mail strikes.
We are, however, mindful of planned mail strikes and thus will adjust our production times accordingly.
Free Shipping on orders over:
| Region | Order Total |
| UK | £50 |
| Other Countries | £75 |
The estimated shipping times will vary depending on where your order is being shipped. These times show how long the order takes to reach you once the order has been manufactured and dispatched.
Business Days are defined as Monday-Friday.
Outside of the tentative estimates outline above under 'By Christmas' and 'By February 2023', the following estimates above.
| Region | Service |
Estimated Shipping Times |
| United Kingdom | Priority |
up to 7 Business Days |
| Standard | up to 14 Business Days | |
| Other Countries | Priority |
6-14 Business Days |
| Standard | 10-21 Business Days |
Tracking is not available with the standard shipping options (Royal Mail 1st Class or International Standard Shipping).
CUSTOMS AND IMPORT TAXES
Customers are responsible for any customs and import taxes that may apply.